FREQUENTLY ASKED QUESTIONS

Got questions? Kindly read through our frequently asked questions below for answers.

ARE YOUR PRODUCTS AUTHENTIC?

Yes. We guarantee that each and every product you purchase on Hapsbeautyglobal.com is brand new and 100% genuine. We make each and every product ourselves from our factory.

IS THIS PRODUCT AVAILABLE? 

Kindly visit Hapsbeautyglobal.com to check.

THE PRODUCT I WANT IS OUT OF STOCK ON YOUR WEBSITE. IS IT REALLY OUT OF STOCK?

Yes, it’s out of stock. Our website is 100% accurate and up to date.

WHEN WILL YOU RESTOCK?

You can find the estimated restock date for each product on the product page on our webite. Kindly visit Hapsbeautyglobal.com to search for the product you’re interested in.

I CAN’T FIND THE PRODUCT I WANT ON YOUR WEBSITE

The only reason any of our product is not available on our site, is because it’s out of stock. If that’s the case it’ll be labelled as “Out of Stock”

DO YOU ACCEPT PREORDERS?

Yes , we do accept pre-order on our products. contact our support team for more info. support@hapsbeautyglobal.com

DO YOU RECOMMEND PRODUCTS?

Yes we do, All our product recommendations are circled around our branded products. Kindly contact any of our Aestheticians for best recommendation.

DO YOU SELL WHOLESALE?

Yes we do, all our product are available for wholesale. Kindly reach us at Hapsbeauty Wholesale.

DO YOU HAVE A WALK-IN STORE?

Yes, we do have a walk in different locations. kindly check our Office Locations to see which is closest to you.

WHERE ARE YOU BASED / WHERE DO YOU DISPATCH ORDERS FROM?

We dispatch all orders from all our Retail/wholesale Locations. Kindly visit here to see our Office Locations near you.

DO YOU ACCEPT PAYMENT ON DELIVERY? 

We do not accept payment on delivery at the moment.

WHAT PAYMENT METHOD DO YOU ACCEPT?

We accept card, bank transfer & USSD payments through Paystack. We also accept direct bank transfer or deposit for orders above ₦200,000.

CAN I PICK UP?

All pickups can be done from any of our Office Locations.

IF I ORDER TODAY, CAN I GET IT TODAY? 

Depending on the time of purchase and the Location for delivery, YES. Otherwise Intra-State Delivery (same day or 24hrs), Inter-State Delivery (2-4days).

WHEN WILL YOU DISPATCH MY ORDER?

We usually dispatch orders within 0 to 2 working days.

QUESTIONS ABOUT HAPSBEAUTY PRODUCTS

ARE YOUR PRODUCTS ORGANIC?

No, our skincare products are not organic, but they are made with natural ingredients. They’re a bang for your skin! 

HOW MANY DAYS DO I SEE RESULTS?

You’ll start seeing results in just 28 days! That’s how long it takes for the magic to happen. 

DOES IT REALLY CLEARS STRETCH MARKS CAUSED BY PREGNANCY OR CREAM?

Yes, it does! Our amazing skincare products work wonders in clearing stretch marks. You’ll be amazed at the results! 

WILL MY SKIN PURGE/ DARK WHILE USING YOUR PRODUCTS?

No, your skin won’t purge or darken while using our products, only if you’ve used claimed “organic or bleaching/whitening” products before.

WILL MY SKIN PURGE?

Your skin may purge because it needs to detoxify first. It’s a natural process for healthier skin.

HOW MANY WEEKS WILL MY SKIN PURGE?

Your skin may purge for a few weeks as it detoxifies. It’s a normal part of the process.

I’M SKEPTICAL ABOUT YOUR PRODUCTS ON MY SKIN, WHAT SHOULD I TRY FIRST ?

If you’re skeptical about our products, and need more information on what product to start with. Our Aestheticians are always ready to help!

Need more help? Kindly Contact Us